Terms and conditions

Company name: Studio Travel
Legal name: Studio Travel ApS
Type of company: Aps
CVR no.: 36911778
Year founded: 2015
Address: Blågårdsgade 14 2200 København N, Denmark
Official e-mail address: info@studio-travel.com
Official web-site: www.studio-travel.com

By placing your order you are agreeing to the terms and conditions set out below. Please read through the following carefully before placing your order. We would also like to mention that any personal information provided by you is confidential and will not be passed on to any other companies or organizations not affiliated with our online business.

Vintage Clothing

We make every effort to display and describe as accurately as possible our products. 

All measurements are taken with the item laid flat and are stated in approximate cm. We are not responsible for any items that do not fit you correctly upon delivery which is why we provide measurements and a sizing guide. Items of course, may be returned.

We carefully handpick each item and we try our best to offer you items in excellent condition. However, as most of our clothing have been previously worn, do not expect that will not have some sign of age.  All large faults will be listed in the item description, with the omittance of some small signs of wear as this is to be expected with vintage items.

Order confirmation

You will receive an order confirmation by e-mail shortly after placing your order. 

Payment

Studio Travel accepts payment by credit cards and Paypal.
We do not accept money orders or personal cheques. 

All prices are listed in Danish Crown (DKK). The price of each product is stated excluding shipping costs but inclusive of the Danish rate of VAT (25%) and all import taxes within the EU. Goods ordered outside the EU may incur import taxes by the respective countries.

Delivery

Studio Travel aims to dispatch goods as quickly as possible and customers should expect to receive their goods within 15 days of receiving an order confirmation. 

Disclaimer

Studio Travel ambition is for the website to always be up and running, however Studio Travel cannot guarantee this.

Studio Travel cannot guarantee that all the products shown are available at the time you place your order. In the event the product you order is no longer available you will be contacted by e-mail shortly after placing your order.

Due to the color settings of your computer, the colors of the products shown in the pictures can differ from their actual colors. Studio Travel cannot be held responsible for any such discrepancy.

Shipping confirmation

As soon as your order is dispatched, you will receive a shipping confirmation by e-mail. For buyers outside Denmark the shipping confirmation will include carrier and tracking number information.

Optional pick up at our shop in Blågårdsgade; in this case you will receive an email confirmation when the package is ready to be collected.

Shipping and collecting packages within Denmark

Orders within Denmark will be shipped with Danish national post (Postnord). Depending on the size of the package you will receive it to your mailbox or you will be asked to pick it up at your local post office. 

Returns

Send an email to info@studio-travel.com within 48 hours of receiving your purchase. Pease state your order number, style, and size, and the reason for your return.

Goods must be returned in the same condition as when received with tags on and must be returned via trackable delivery to be eligible for a return. Once returned the item will undergo a quality control check to ensure it has not been worn or used. When we accept the return, a refund or exchange will be issued

Studio Travel does not refund costs for shipment in case of return.

Returns and exchanges will not be permitted after 14 days from the date of receipt.

No international returns, unless buyer pays for full return shipping cost under the same guidelines as domestic purchases. 

Sale

Goods marked as sale products can not be returned.

Complaints

For complaints, defects or missing deliveries please contact the customer service at info@studio-travel.com